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My Swisscom Assistant
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My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Cause 3 of 5: The MMS is written incorrectly
The MMS can't be sent if it's written incorrectly.
Solution: Write an MMS correctly.
Press the new message icon.
Press To and key in the first letters of the required contact.Matching contacts from the address book are displayed.
Press the required contact.
Press the text input field and write the text for your MMS.
Press the camera icon.
Press Photo Library and go to the required folder.
Press the required picture or the required video clip.
Press Send when you've written your MMS.
Press the Home key to end the session and return to the Home screen.
Required information *