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Mobile guides

    

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

If flight mode is activated, your mobile phone's transmitting functions are deactivated. This means that you can't make or receive calls.

Solution: Deactivate flight mode.

Step 1 of 2

Slide your finger upwards starting from the bottom edge of the display.
Press the flight mode icon to activate or deactivate the function.

Step 2 of 2

Press the Home key to end the session and return to the Home screen.

1 Activate or deactivate flight mode

Slide your finger upwards starting from the bottom edge of the display.
Press the flight mode icon to activate or deactivate the function.

2 Return to the Home screen

Press the Home key to end the session and return to the Home screen.