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Mobile guides

    Back to Calls & contacts

    Answer a call

    When you receive a call, you can either answer it, reject it or silence the incoming call alert.

    Apple iPhone SE
    Step 1 of 6

    Select one of the following options:
    Answer call, go to 1a.
    Reject call, go to 1b.
    Silence the incoming call alert, go to 1c.

    Step 2 of 6

    If the screen lock is activated:
    Drag the call icon right.

    Step 3 of 6

    If the screen lock is deactivated:
    Press Accept.

    Step 4 of 6

    If the screen lock is activated:
    To reject a call, press On/Off twice.

    Step 5 of 6

    If the screen lock is deactivated:
    Press Decline to reject a call.

    Step 6 of 6

    Press the Top Volume key or the Bottom volume key when you get a call.
    The incoming call alert is silenced without the caller hearing it, and the call continues until it is ended or diverted.

    1. Select an option

    Select one of the following options:
    Answer call, go to 1a.
    Reject call, go to 1b.
    Silence the incoming call alert, go to 1c.
    Apple iPhone SE

    2. 1a - Answer call

    If the screen lock is activated:
    Drag the call icon right.
    If the screen lock is deactivated:
    Press Accept.

    3. 1b - Reject call

    If the screen lock is activated:
    To reject a call, press On/Off twice.
    If the screen lock is deactivated:
    Press Decline to reject a call.

    4. 1c - Silence the incoming call alert

    Press the Top Volume key or the Bottom volume key when you get a call.
    The incoming call alert is silenced without the caller hearing it, and the call continues until it is ended or diverted.