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Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If a connection is rejected by a WLAN, you can't access the Internet using WLAN. WLANs use different security settings. If you can't connect to a WLAN, you may need to change the security settings.
Solution: Contact the WLAN administrator to obtain the correct security settings.
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