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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Cause 1 of 3: The required app isn't available in your country
If the app isn't available in your country, you can't install it.
Solution: Search for similar apps or wait for the app to become available in your country.
Press App Store.
Press the search field and key in the name of the required app.
Press the required app.
To install a free app:Press GET.
To buy an app:Press the price.
Press BUY.Log on to App Store if you're asked to do so.Follow the instructions on the display to install the app.The installed app is now available from the main menu.
Press the Home key to return to the Home screen.
Required information *