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    Apple iPhone 7 Plus

    Shop Now Go to Supplies Device is defective (display, water, casing)

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 5: There's an error at the receiving end
    Cause 2 of 5: You're abroad and data roaming is deactivated on your mobile phone
    Cause 3 of 5: The MMS is written incorrectly
    Cause 4 of 5: Mobile data is deactivated on your mobile phone
    Cause 5 of 5: Your mobile phone hasn't been correctly set up for MMS

    If your mobile phone hasn't been correctly set up for MMS, you can't send and receive MMS.

    Solution: Set up your mobile phone for MMS.

    Step 1 of 4

    Press Settings.

    Step 2 of 4

    Press Messages.

    Step 3 of 4

    Press the indicator next to "MMS Messaging" until the function is activated.

    Step 4 of 4

    Press the Home key to end the session and return to the Home screen.

    1 Activate MMS

    Press Settings.
    Press Messages.
    Press the indicator next to "MMS Messaging" until the function is activated.

    2 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.

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