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    Apple iPhone 7 Plus

    Shop Now Go to supplies

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 7: Little or no network coverage
    Cause 2 of 7: There's an error at the receiving end
    Cause 3 of 7: There may be a temporary network problem
    Cause 4 of 7: You price plan has been suspended due to non-payment
    Cause 5 of 7: You've activated manual network selection and are out of range of the selected network
    Cause 6 of 7: Flight mode is activated

    If flight mode is activated, your mobile phone's transmitting functions are deactivated. This means that you can't make or receive calls.

    Solution: Deactivate flight mode.

    Step 1 of 2

    Slide your finger upwards starting from the bottom edge of the display.
    Press the flight mode icon to activate or deactivate the function.

    Step 2 of 2

    Press the Home key to end the session and return to the Home screen.

    1 Activate or deactivate flight mode

    Slide your finger upwards starting from the bottom edge of the display.
    Press the flight mode icon to activate or deactivate the function.

    2 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.
    Cause 7 of 7: No credit on your prepaid card

      

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