Meta navigation

  • Your shopping basket
    There are no products in the basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched

Mobile guides

    Change device

    Apple iPhone 7

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    If flight mode is activated, your mobile phone's transmitting functions are deactivated. This means that you can't access the Internet using neither the mobile network nor WLAN.

    Solution: Deactivate flight mode.

    Step 1 of 2

    Slide your finger upwards starting from the bottom edge of the display.
    Press the flight mode icon to activate or deactivate the function.

    Step 2 of 2

    Press the Home key to end the session and return to the Home screen.

    1 Activate or deactivate flight mode

    Slide your finger upwards starting from the bottom edge of the display.
    Press the flight mode icon to activate or deactivate the function.

    2 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.