NEW: More speed, more Multi Device and more roaming.
Samsung Galaxy S9
Protection for your devices,
your data and your loved ones.
WLAN and e-mail under control
My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If divert of all calls is activated, you can't receive any calls. All incoming calls are diverted to your COMBOX® or another number.
Solution: Deactivate divert of all calls.
Key in ##002# and press the call icon.
Press the Home key to end the session and return to the Home screen.
Required information *