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Disruptions or technical problems?
Check your connection!
Settings & software updates
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If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If the battery is flat, you can't turn on your mobile phone.
Solution: Charge the battery.
Connect the charging cable to the charger and then to a wall socket.
Connect the other end of the charging cable to the socket at the bottom of your mobile phone.
When the battery charging icon is displayed, charging is in progress.
When the battery is fully charged, you can remove the charger from the wall socket and your mobile phone.
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