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Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If you're trying to access the Internet using the mobile network, you need to set up your mobile phone correctly for Internet.
Solution: Set up your mobile phone for Internet.
When you insert your SIM into your mobile phone, your mobile phone is automatically set up for Internet.
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