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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
If you have problems sending MMS to a specific recipient, the error might be at the receiving end.
Solution: Send an MMS to another recipient to check if the error is at the receiving end.
Press the new message icon.
Press To and key in the first letters of the required contact.Matching contacts from the address book are displayed.
Press the required contact.
Press Text Message and write the text for your MMS.
Press the camera icon.
Press Photo Library and go to the required folder.
Press the required picture or the required video clip.
Press Send when you've written your MMS.
Press the Home key to end the session and return to the Home screen.
Required information *