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Mobile guides

Change device

Apple iPhone 6s


If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

If your mobile phone is set to connect to 4G networks only, it can't find a network if you're in an area with poor or no 4G network coverage.

Solution: Change network mode allowing your mobile phone to connect to both 2G, 3G and 4G networks.