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My Swisscom Assistant
Your pocket Customer Center
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Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
You need to set up your computer and mobile phone correctly before you can use tethering.
Solution: Set up your mobile phone and computer for tethering.
Start the program iTunes on your computer.
Connect the data cable to the socket and to your computer's USB port.
Press Personal Hotspot.
Press the indicator next to"Personal Hotspot" until the function is activated.
If this is the first time you use the function:Press Wi-Fi and USB Only.
An Internet connection from your computer via your mobile phone is automatically established.When the connection is established, you can access the Internet from your computer.
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