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    Apple iPhone 6

    Go to supplies Device is defective (display, water, casing)

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 10: The battery is flat
    Cause 2 of 10: Your SIM card is faulty
    Cause 3 of 10: An incorrect PIN has been entered
    Cause 4 of 10: Your SIM card is blocked
    Cause 5 of 10: You're asked to key in your PUK
    Cause 6 of 10: Your mobile phone hasn't been assembled correctly

    If your mobile phone hasn't been assembled correctly, you can't turn on your mobile phone.

    Solution: Make sure your mobile phone has been assembled correctly.

    Step 1 of 4

    Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your mobile phone.

    Step 2 of 4

    Remove the SIM holder from your mobile phone.

    Step 3 of 4

    Turn your SIM so the angled corner of your SIM matches the angled corner of the SIM holder.
    Place your SIM in the SIM holder.

    Step 4 of 4

    Insert the SIM holder into your mobile phone.

    1 Remove the SIM holder

    Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your mobile phone.
    Remove the SIM holder from your mobile phone.

    2 Insert your SIM

    Turn your SIM so the angled corner of your SIM matches the angled corner of the SIM holder.
    Place your SIM in the SIM holder.

    3 Insert the SIM holder

    Insert the SIM holder into your mobile phone.
    Cause 7 of 10: Your mobile phone is locked to another service provider
    Cause 8 of 10: Your mobile phone is SIM locked to Swisscom
    Cause 9 of 10: Your mobile phone isn't turned on correctly
    Cause 10 of 10: The phone lock code is activated

      

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