Troubleshooting
If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:
1 Remove the SIM holder
Insert the opener for the SIM holder into the small hole in the SIM holder on the side of your mobile phone.
Remove the SIM holder from your mobile phone.
2 Insert your SIM
Turn your SIM so the angled corner of your SIM matches the angled corner of the SIM holder.
Place your SIM in the SIM holder.
Place your SIM in the SIM holder.
3 Insert the SIM holder
Insert the SIM holder into your mobile phone.