Navigation

Information:
Close more information

Meta navigation

  • Your shopping basket
    There are no products in the basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
    Go to basket
  • 🔎

    Global search

    ✕ ✕

    Often searched

    Recommendations

↩

Mobile guides

More
        
    Change device

    Apple iPhone 6

    Go to supplies

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    Cause 1 of 5: There's an error at the receiving end
    Cause 2 of 5: You're abroad and data roaming is deactivated on your mobile phone
    Cause 3 of 5: The MMS is written incorrectly
    Cause 4 of 5: Mobile data is deactivated on your mobile phone
    Cause 5 of 5: Your mobile phone hasn't been correctly set up for MMS

    If your mobile phone hasn't been correctly set up for MMS, you can't send and receive MMS.

    Solution: Set up your mobile phone for MMS.


      

    Go to…

    Residential Customers

    Business

    Bluewin

    About Swisscom

    Tools