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Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

If your mobile phone hasn't been correctly set up for MMS, you can't send and receive MMS.

Solution: Set up your mobile phone for MMS.

Step 1 of 4

Press Settings.

Step 2 of 4

Press Messages.

Step 3 of 4

Press the indicator next to "MMS Messaging" until the function is activated.

Step 4 of 4

Press the Home key to end the session and return to the Home screen.

1 Find "Messages"

Press Settings.
Press Messages.

2 Activate MMS

Press the indicator next to "MMS Messaging" until the function is activated.

3 Return to the Home screen

Press the Home key to end the session and return to the Home screen.