Please enable JavaScript for better browser functionality
Customer Center
E-Mail + SMS
TV
myCloud
Find a Swisscom shop
Contact
Plans & Rates
inOne Combo-Deals
inOne Configurator
inOne Cost Benefits
Change Subscription
Internet, TV & Landline
Overview inOne home Package
Internet
Swisscom TV
Landline
inOne Mobile: Plans & Rates
Overview Mobile Plans
Prepaid
Roaming Fees
Multi Device Options
For All Under 26
Mobile Youth Plans
Youth Packages Internet, TV & Landline
Devices & Accessories
Smartphones & Tablets
Smartphones
Tablets
The new iPhones
More Devices
Smartwatches
Hotspots
Cameras & GPS Trackers
Accessories
Mobile & Tablet Accessories
Headphones & Speakers
Gadgets
Winter Sale
Internet, TV & Landlines
Landline Phones
Network Accessories
Router
Smart Home Systems
Help & Services
My data and bills
My bill overview
Track your order
Extending your contract
Notify move / change address
I need help with
Mobile & Apps
Internet & E-Mail
Swisscom TV
Fixed telephony
Current faults and service updates
Step by step instructions
Smartphones & Tablets
Router
TV-Box & remote control
Fixed network telephony
Home Network
Ask the Community
Internet
Swisscom TV
Telephony
E-Mail & Apps
Subscriptions & Roaming
Services
Security
Support for technical issues
Neighbourhood support
Swisscom courses
Customer Center
E-Mail + SMS
TV
myCloud
Find a Swisscom shop
Contact
Plans & Rates
inOne Combo-Deals
inOne Configurator
inOne Cost Benefits
Change Subscription
Internet, TV & Landline
Overview inOne home Package
Internet
Swisscom TV
Landline
inOne Mobile: Plans & Rates
Overview Mobile Plans
Prepaid
Roaming Fees
Multi Device Options
For All Under 26
Mobile Youth Plans
Youth Packages Internet, TV & Landline
Devices & Accessories
Smartphones & Tablets
Smartphones
Tablets
The new iPhones
More Devices
Smartwatches
Hotspots
Cameras & GPS Trackers
Accessories
Mobile & Tablet Accessories
Headphones & Speakers
Gadgets
Winter Sale
Internet, TV & Landlines
Landline Phones
Network Accessories
Router
Smart Home Systems
Help & Services
My data and bills
My bill overview
Track your order
Extending your contract
Notify move / change address
I need help with
Mobile & Apps
Internet & E-Mail
Swisscom TV
Fixed telephony
Current faults and service updates
Step by step instructions
Smartphones & Tablets
Router
TV-Box & remote control
Fixed network telephony
Home Network
Ask the Community
Internet
Swisscom TV
Telephony
E-Mail & Apps
Subscriptions & Roaming
Services
Security
Support for technical issues
Neighbourhood support
Swisscom courses
↩
Mobile guides
More
Change device
Apple iPhone 6
iOS 12
Go to Supplies
Device is defective (display, water, casing)
Overview
Getting started
Network & connectivity
Settings & usage
Troubleshooting
Settings & usage
Transfer files between your computer and mobile phone
Activate or deactivate use of PIN
Activate or deactivate use of phone lock code
Activate or deactivate call waiting
Divert calls to your COMBOX® or another number
Call COMBOX®
Set up your mobile phone for Swisscom e-mail
Change password for your Swisscom e-mail account in the Customer Centre
Update password for your Swisscom e-mail account on your mobile phone
Restore the factory default settings
