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Apple iPhone 5s

Back to Set up your mobile phone

Activate your mobile phone

You need to activate your mobile phone before using it for the first time and also when you've restored the factory default settings. You need to insert your SIM and turn on your mobile phone before using it for the first time.

Step 1 of 32

Press Unlock.

If you enter an incorrect PIN three times in a row, your SIM will be blocked.
Step 2 of 32

Key in your PIN and press OK.
Slide your finger right on the display.
If your mobile phone rejects your SIM:
Contact your distributor or service provider where you bought your mobile phone.

If you enter an incorrect PIN three times in a row, your SIM will be blocked.
Step 3 of 32

Press the required language.

Step 4 of 32

Press the required country or area.

Step 5 of 32

To activate your mobile phone using WLAN:
Press the required WLAN or Choose another network.
Follow the instructions on the display to connect to the required WLAN.

Step 6 of 32

To activate your mobile phone using the mobile network:
Press Use Mobile Connection.

Step 7 of 32

Press Enable Location Services or Disable Location Services.

Step 8 of 32

If you select Disable Location Services:

Step 9 of 32

Press OK.

Step 10 of 32

Follow the instructions on the display to activate use of Touch ID or press Set Up Touch ID Later.

Step 11 of 32

If you select Set Up Touch ID Later:

Step 12 of 32

Press Continue.
Follow the instructions on the display to activate or deactivate use of phone lock code.

Step 13 of 32

If you've used an iPhone before and want to restore previous content from an iCloud backup:
Press Restore from iCloud Backup and go to step 6a.

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the phone memory from your previous iPhone.
Step 14 of 32

If you've used an iPhone before and want to restore previous content from an iTunes backup:
Press Restore from iTunes Backup and go to step 6b.

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the phone memory from your previous iPhone.
Step 15 of 32

If this is the first time you use an iPhone:
Press Set Up as New iPhone and go to step 6c.

Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the phone memory from your previous iPhone.
Step 16 of 32

Press the field next to "Apple ID" and key in the username for your Apple ID.

Step 17 of 32

Press the field next to "Password" and key in the password for your Apple ID.

Step 18 of 32

Press Next.
Follow the instructions on the display to log on to iCloud.

Step 19 of 32

Press the required backup.
Your mobile phone restores the contents of the selected backup.
Follow the instructions on the display to activate your mobile phone.

Step 20 of 32

Start the program iTunes on your computer.

Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Step 21 of 32

Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.

Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Step 22 of 32

Click Restore from this backup.

Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Step 23 of 32

Click the drop down list next to "Restore from this backup".

Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Step 24 of 32

Click the required backup.

Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Step 25 of 32

Click Continue.
Your mobile phone restores the contents of the selected backup.

Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Step 26 of 32

To activate your mobile phone using an existing Apple ID:
Press the field next to "Apple ID" and key in the username for your Apple ID.

An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Step 27 of 32

Press the field next to "Password" and key in the password for your Apple ID.

An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Step 28 of 32

Press Next.

An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Step 29 of 32

To activate your mobile phone using a new Apple ID:
Press Don't have an Apple ID or forgot it?.

An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Step 30 of 32

To activate your mobile phone without an Apple ID:
Press Don't have an Apple ID or forgot it?.

An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Step 31 of 32

Press Set Up Later in Settings.

An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Step 32 of 32

Press Don't Use.
Follow the instructions on the display to activate your mobile phone.

An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.

1. Enter your PIN

Press Unlock.
If you enter an incorrect PIN three times in a row, your SIM will be blocked.
Key in your PIN and press OK.
Slide your finger right on the display.
If your mobile phone rejects your SIM:
Contact your distributor or service provider where you bought your mobile phone.
If you enter an incorrect PIN three times in a row, your SIM will be blocked.

2. Select general settings

Press the required language.
Press the required country or area.

3. Select connection type

To activate your mobile phone using WLAN:
Press the required WLAN or Choose another network.
Follow the instructions on the display to connect to the required WLAN.
To activate your mobile phone using the mobile network:
Press Use Mobile Connection.

4. Activate or deactivate location services

Press Enable Location Services or Disable Location Services.
If you select Disable Location Services:
Press OK.

5. Activate or deactivate use of Touch ID

Follow the instructions on the display to activate use of Touch ID or press Set Up Touch ID Later.
If you select Set Up Touch ID Later:
Press Continue.
Follow the instructions on the display to activate or deactivate use of phone lock code.

6. Select option

If you've used an iPhone before and want to restore previous content from an iCloud backup:
Press Restore from iCloud Backup and go to step 6a.
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the phone memory from your previous iPhone.
If you've used an iPhone before and want to restore previous content from an iTunes backup:
Press Restore from iTunes Backup and go to step 6b.
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the phone memory from your previous iPhone.
If this is the first time you use an iPhone:
Press Set Up as New iPhone and go to step 6c.
Before you can select Restore from iCloud Backup or Restore from iTunes Backup, you need an iTunes or iCloud backup of the phone memory from your previous iPhone.

7. 6a - Restore from iCloud Backup"

Press the field next to "Apple ID" and key in the username for your Apple ID.
Press the field next to "Password" and key in the password for your Apple ID.
Press Next.
Follow the instructions on the display to log on to iCloud.
Press the required backup.
Your mobile phone restores the contents of the selected backup.
Follow the instructions on the display to activate your mobile phone.

8. 6b - "Restore from iTunes Backup"

Start the program iTunes on your computer.
Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.
Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Click Restore from this backup.
Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Click the drop down list next to "Restore from this backup".
Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Click the required backup.
Before you connect your mobile phone and computer, you need to install iTunes on your computer.
Click Continue.
Your mobile phone restores the contents of the selected backup.
Before you connect your mobile phone and computer, you need to install iTunes on your computer.

9. 6c - "Set Up as New iPhone"

To activate your mobile phone using an existing Apple ID:
Press the field next to "Apple ID" and key in the username for your Apple ID.
An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Press the field next to "Password" and key in the password for your Apple ID.
An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Press Next.
An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
To activate your mobile phone using a new Apple ID:
Press Don't have an Apple ID or forgot it?.
An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
To activate your mobile phone without an Apple ID:
Press Don't have an Apple ID or forgot it?.
An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Press Set Up Later in Settings.
An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.
Press Don't Use.
Follow the instructions on the display to activate your mobile phone.
An Apple ID gives you access to several functions on your mobile phone, such as iCloud, App Store and iTunes Store. If you choose to activate your mobile phone without an Apple ID, you can log on or create an Apple ID at a later time.