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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Network & connectivity
Settings & usage
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
For your device to function optimally, the battery must be charged. To
extend the battery life, it's recommended that you charge the battery before it
runs flat and that you don't fully charge it (e.g. overnight).
Solution: Charge the battery.
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