Please enable JavaScript for better browser functionality
My Swisscom
E-Mail
myCloud
TV
Network status
Find a shop
Contact
Plans & Rates
inOne Combo-Deals
inOne Configurator
inOne Cost Benefits
Change Subscription
Internet, TV & Landline
Overview inOne home Package
Internet
Swisscom blue TV
Landline
inOne Mobile: Plans & Rates
Overview Mobile Plans
Prepaid
Roaming Fees
Multi Device Options
For All Under 30
Mobile Youth Plans
Youth Packages
Smartphones
Devices & Accessories
Smartphones & Tablets
Smartphones
Tablets
refreshed Smartphones
Swisscom Buyback
More Devices
Smartwatches
Hotspots
Cameras & GPS Trackers
Accessories
Mobile & Tablet Accessories
Headphones
Speakers
Gadgets
Top Deals
Internet, TV & Landlines
Landline Phones
Network Accessories
Router
TV
Smart Home Systems
Help & Services
My data and bills
My bill overview
Track your order
Extending your contract
Notify move / change address
I need help with
Mobile & Apps
Internet & E-Mail
Swisscom blue TV
Fixed telephony
Current faults and service updates
Step by step instructions
Smartphones & Tablets
Router
TV-Box & remote control
Fixed network telephony
Home Network
Ask the Community
Internet
Swisscom blue TV
Telephony
E-Mail & Apps
Subscriptions & Roaming
Services
Security
Technical support - My Service
myCloud
Swisscom courses
Customer Center
My Swisscom
E-Mail
myCloud
TV
Network status
Find a shop
Contact
Plans & Rates
inOne Combo-Deals
Internet, TV & Landline
inOne Mobile: Plans & Rates
For All Under 30
Devices & Accessories
Smartphones & Tablets
More Devices
Accessories
Internet, TV & Landlines
Help & Services
My data and bills
I need help with
Step by step instructions
Ask the Community
Services
Residential Customers
Help
Devices & instructions
Mobile guides
Change device
Apple iPhone 5s
iOS 12
Go to Supplies
Device is defective (display, water, casing)
Overview
Getting started
Network & connectivity
Settings & usage
Troubleshooting
Network & connectivity
Select a network
Select network mode
Connect to a WLAN
Use your mobile phone as a Personal Hotspot
Activate or deactivate data roaming
Activate or deactivate mobile data
Activate or deactivate GPS
Get information on...
Or select...
Another device
