Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact
Customer Center E-Mail + SMS TV myCloud Find a Swisscom shop Contact
↩

Mobile guides

More
        
    Change device

    Apple iPhone 5

    Go to Supplies Device is defective (display, water, casing)
    Back to Software update & reset

    Update phone software

    It's important that you update your mobile phone with the newest software, as the manufacturer continuously corrects errors. It's recommended that you back up the phone memory first.

    Apple iPhone 5 (iOS9)
    Step 1 of 8

    Update your mobile phone's software from your mobile phone, go to 1a.
    Update your mobile phone's software using iTunes, go to 1b.

    Step 2 of 8

    Press Settings.

    Remember, you need to set up your mobile phone for Internet.
    Step 3 of 8

    Press General.

    Remember, you need to set up your mobile phone for Internet.
    Step 4 of 8

    Press Software Update.
    If a new software version is available, it's displayed.
    Follow the instructions on the display to update your mobile phone's software.

    Remember, you need to set up your mobile phone for Internet.
    Step 5 of 8

    Start the program iTunes on your computer.

    Before you connect your mobile phone and computer, you need to install iTunes on your computer.
    Step 6 of 8

    Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.
    Depending on your settings in iTunes, the program may suggest to update your mobile phone automatically.

    Before you connect your mobile phone and computer, you need to install iTunes on your computer.
    Step 7 of 8

    To start the update manually:
    Click the iPhone icon.

    Before you connect your mobile phone and computer, you need to install iTunes on your computer.
    Step 8 of 8

    Click Check for Update.
    If a new software version is available, it's displayed on the screen.
    Follow the instructions on the screen to update the phone software.

    Before you connect your mobile phone and computer, you need to install iTunes on your computer.

    1. Select option

    Update your mobile phone's software from your mobile phone, go to 1a.
    Update your mobile phone's software using iTunes, go to 1b.
    Apple iPhone 5 (iOS9)

    2. 1a - Update your mobile phone's software from your mobile phone

    Press Settings.
    Remember, you need to set up your mobile phone for Internet.
    Press General.
    Remember, you need to set up your mobile phone for Internet.
    Press Software Update.
    If a new software version is available, it's displayed.
    Follow the instructions on the display to update your mobile phone's software.
    Remember, you need to set up your mobile phone for Internet.

    3. 1b - Update your mobile phone's software using iTunes

    Start the program iTunes on your computer.
    Before you connect your mobile phone and computer, you need to install iTunes on your computer.
    Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.
    Depending on your settings in iTunes, the program may suggest to update your mobile phone automatically.
    Before you connect your mobile phone and computer, you need to install iTunes on your computer.
    To start the update manually:
    Click the iPhone icon.
    Before you connect your mobile phone and computer, you need to install iTunes on your computer.
    Click Check for Update.
    If a new software version is available, it's displayed on the screen.
    Follow the instructions on the screen to update the phone software.
    Before you connect your mobile phone and computer, you need to install iTunes on your computer.
      

    Go to…

    Residential Customers

    Business

    Bluewin

    About Swisscom

    Tools