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Mobile guides

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    Apple iPhone 5

    Back to Messaging & Internet

    Set up your mobile phone for Swisscom e-mail

    You can set up your mobile phone to send and receive e-mails from your Swisscom e-mail account. Remember, first you need to set up your mobile phone for Internet.

    Step 1 of 23

    Press Settings.

    Step 2 of 23

    Press Mail, Contacts, Calendars.

    Step 3 of 23

    Press Add Account....

    Step 4 of 23

    Press Other.

    Step 5 of 23

    Press Add Mail Account.

    Step 6 of 23

    Press Name and key in the required sender name.

    Step 7 of 23

    Press Email and key in your Swisscom e-mail address.

    Step 8 of 23

    Press Password and key in the password for your Swisscom e-mail account.

    If you've forgotten your password for e-mail (not your Swisscom Login password), you can find it in the Customer Center.
    Step 9 of 23

    Press Description and key in the required name.

    Step 10 of 23

    Press Next.

    Step 11 of 23

    To activate or deactivate synchronisation of e-mail:
    Press the indicator next to "Mail".

    Step 12 of 23

    To activate or deactivate synchronisation of notes:
    Press the indicator next to "Notes".

    Step 13 of 23

    Press Save.

    Step 14 of 23

    Press Fetch New Data.

    Step 15 of 23

    Press the indicator next to "Push" to activate or deactivate push e-mail.

    Step 16 of 23

    If you deactivate push e-mail:
    Press the required period or Manually.

    Step 17 of 23

    To select settings for a specific e-mail account:
    Press Advanced.

    Step 18 of 23

    Press the required email account.

    Step 19 of 23

    Press Fetch or Manual.

    Step 20 of 23

    Press Advanced.

    Step 21 of 23

    Press Fetch New Data.

    Step 22 of 23

    Press Mail....

    Step 23 of 23

    Press the Home key to end the session and return to the Home screen.

    1. Find "Mail, Contacts, Calendars"

    Press Settings.
    Press Mail, Contacts, Calendars.

    2. Set up new e-mail account

    Press Add Account....
    Press Other.
    Press Add Mail Account.

    3. Enter the sender name

    Press Name and key in the required sender name.

    4. Enter the e-mail address

    Press Email and key in your Swisscom e-mail address.

    5. Enter the password

    Press Password and key in the password for your Swisscom e-mail account.
    If you've forgotten your password for e-mail (not your Swisscom Login password), you can find it in the Customer Center.

    6. Enter an account name

    Press Description and key in the required name.
    Press Next.

    7. Activate or deactivate synchronisation

    To activate or deactivate synchronisation of e-mail:
    Press the indicator next to "Mail".
    To activate or deactivate synchronisation of notes:
    Press the indicator next to "Notes".
    Press Save.

    8. Select setting for retrieval of new e-mails

    Press Fetch New Data.
    Press the indicator next to "Push" to activate or deactivate push e-mail.
    If you deactivate push e-mail:
    Press the required period or Manually.
    To select settings for a specific e-mail account:
    Press Advanced.
    Press the required email account.
    Press Fetch or Manual.
    Press Advanced.
    Press Fetch New Data.
    Press Mail....

    9. Return to the Home screen

    Press the Home key to end the session and return to the Home screen.