Navigation

Information:
Close more information

Meta navigation

  • Your shopping basket
    There are no products in the basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched

Mobile guides

    
Back to Software update & reset

Restore the factory default settings

If your tablet is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made on your tablet.

Step 1 of 10

Press Settings.

Step 2 of 10

Press General.

Step 3 of 10

Press Reset.

Apple iPad Air
Step 4 of 10

Select one of the following options:
Restore settings only, go to 2a.
Restore settings and data, go to 2b.

Step 5 of 10

Press Reset All Settings.

Step 6 of 10

Press Reset.

Step 7 of 10

Press Reset to confirm.
Your tablet is restarted.

Step 8 of 10

Press Erase All Content and Settings.

Step 9 of 10

Press Erase.

Step 10 of 10

Press Erase to confirm.

1. Find "Reset"

Press Settings.
Press General.
Press Reset.

2. Select option

Select one of the following options:
Restore settings only, go to 2a.
Restore settings and data, go to 2b.
Apple iPad Air

3. 2a - Restore settings only

Press Reset All Settings.
Press Reset.
Press Reset to confirm.
Your tablet is restarted.

4. 2b - Restore settings and data

Press Erase All Content and Settings.
Press Erase.
Press Erase to confirm.