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Mobile guides

    Back to Software update & reset

    Restore the factory default settings

    If your tablet is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made on your tablet.

    Step 1 of 10

    Press Settings.

    Step 2 of 10

    Press General.

    Step 3 of 10

    Press Reset.

    Apple iPad Air
    Step 4 of 10

    Select one of the following options:
    Restore settings only, go to 2a.
    Restore settings and data, go to 2b.

    Step 5 of 10

    Press Reset All Settings.

    Step 6 of 10

    Press Reset.

    Step 7 of 10

    Press Reset to confirm.
    Your tablet is restarted.

    Step 8 of 10

    Press Erase All Content and Settings.

    Step 9 of 10

    Press Erase.

    Step 10 of 10

    Press Erase to confirm.

    1. Find "Reset"

    Press Settings.
    Press General.
    Press Reset.

    2. Select option

    Select one of the following options:
    Restore settings only, go to 2a.
    Restore settings and data, go to 2b.
    Apple iPad Air

    3. 2a - Restore settings only

    Press Reset All Settings.
    Press Reset.
    Press Reset to confirm.
    Your tablet is restarted.

    4. 2b - Restore settings and data

    Press Erase All Content and Settings.
    Press Erase.
    Press Erase to confirm.