Customer Center E-Mail + SMS myCloud TV Find a Swisscom shop Contact
Customer Center E-Mail + SMS myCloud TV Find a Swisscom shop Contact
↩

Mobile guides

More
        
    Change device

    Apple iPad 2 WiFi + Cellular

    Go to Supplies Device is defective (display, water, casing)
    Back to Software update & reset

    Restore the factory default settings

    When you restore the factory default settings, all personal settings are reset.

    Step 1 of 10

    Press Settings.

    Step 2 of 10

    Press General.

    Step 3 of 10

    Press Reset.

    Apple iPad 2 WiFi + Cellular
    Step 4 of 10

    Select one of the following options:
    Restore settings only, go to 2a.
    Restore settings and data, go to 2b.

    Step 5 of 10

    Press Reset All Settings.

    If you select Reset All Settings, all tablet settings are restored but contacts, audio files, video clips and appointments aren't affected.
    Step 6 of 10

    Press Reset.

    If you select Reset All Settings, all tablet settings are restored but contacts, audio files, video clips and appointments aren't affected.
    Step 7 of 10

    Press Reset.
    Your tablet is restarted.

    If you select Reset All Settings, all tablet settings are restored but contacts, audio files, video clips and appointments aren't affected.
    Step 8 of 10

    Press Erase All Content and Settings.

    If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to reactivate your tablet.
    Step 9 of 10

    Press Erase.

    If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to reactivate your tablet.
    Step 10 of 10

    Press Erase to confirm.

    If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to reactivate your tablet.

    1. Find "Reset"

    Press Settings.
    Press General.
    Press Reset.

    2. Select option

    Select one of the following options:
    Restore settings only, go to 2a.
    Restore settings and data, go to 2b.
    Apple iPad 2 WiFi + Cellular

    3. 2a - Restore settings only

    Press Reset All Settings.
    If you select Reset All Settings, all tablet settings are restored but contacts, audio files, video clips and appointments aren't affected.
    Press Reset.
    If you select Reset All Settings, all tablet settings are restored but contacts, audio files, video clips and appointments aren't affected.
    Press Reset.
    Your tablet is restarted.
    If you select Reset All Settings, all tablet settings are restored but contacts, audio files, video clips and appointments aren't affected.

    4. 2b - Restore settings and data

    Press Erase All Content and Settings.
    If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to reactivate your tablet.
    Press Erase.
    If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to reactivate your tablet.
    Press Erase to confirm.
    If you select Erase All Content and Settings, settings, contacts, audio files, video clips and appointments are deleted. When you've restored settings and data, you need to reactivate your tablet.
      

    Go to…

    Residential Customers

    Business

    Bluewin

    About Swisscom

    Tools