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    You've activated manual network selection and are out of range of the selected network

    Possible cause 5 of 9:

    If you're trying to access the Internet using the mobile network and you've activated manual network selection, you need to be within range of the selected network.


    What you need to do:

    You can set your mobile phone to select a network automatically or you can select a network manually. If you select a network manually, your mobile phone will lose connection to the network when the selected network is out of range.

    1.

    Find " Network operators"

    • Slide your finger down the display starting from the top edge of your mobile phone.
    • Press the settings icon.
    • Press Mobile networks.
    • Press Network operators.

    2.

    Select option

    • Select one of the following options:
    • Select a network manually, go to 2a.
    • Select a network automatically, go to 2b.

    2a - Select a network manually

    • Press Search networks.
    • Your mobile phone searches for networks within range.
    • Press the required network.
    • Your display will tell you if you have access to the network you've selected.

    2b - Select a network automatically

    • Press Select automatically.

    3.

    Return to the Home screen

    • Press the Home key to end the session and return to the Home screen.

    Did this solve the problem?

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      Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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