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There's an error at the receiving end

Possible cause 1 of 5:

If you have problems sending MMS to a specific recipient, the error might be at the receiving end.

What you need to do:

An MMS is a message which can contain pictures and other media files and can be sent to other mobile phones and e-mail addresses. If you can't send and receive MMS as soon as you've inserted your SIM card, you need to set up your mobile phone for MMS.


Find "Messages"

  • Press Messages.


Write MMS

  • Press the new message icon.


Select the recipient

  • Key in the first letters of the required contact.
  • Matching contacts from the address book are displayed.
  • Press the required contact.


Write the text

  • Press Enter message.
  • Write the text for your MMS.
See how to write text.


Insert pictures, video clips and audio files

  • Press the attachment icon.
  • Select one of the following options:
  • Insert a picture, go to 5a.
  • Insert a video clip, go to 5b.
  • Insert an audio file, go to 5c.

5a - Insert a picture

  • Press Image.
  • Go to the required folder.
  • Press the required picture to select it.
  • Press DONE.

5b - Insert a video clip

  • Press Video.
  • Go to the required folder.
  • Press the required video clip.

5c - Insert an audio file

  • Press Audio.
  • Go to the required folder.
  • Press the required audio file.
  • Press DONE.


Send the MMS

  • Press SEND when you've finished your MMS.


Return to the Home screen

  • Press the Home key to end the session and return to the Home screen.

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