Navigation

Information:
Close more information

Meta navigation

  • Your shopping basket
    There are no products in the basket
    Your shopping basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched

Device Support

WM

  
    
Send to a friend Send to customer
Cancel

Fields marked with * are mandatory.

Your mobile phone isn't responding

Possible cause 1 of 2:

Your mobile phone may not respond due to overload or errors in the operating system.


What you need to do:

If your mobile phone is slow or freezes, it might help to restart it.

1.

Restart your mobile phone

  • Turn off your mobile phone.
  • Wait for 10-15 seconds.
  • Turn on your mobile phone again.

Did this solve the problem?

Yes No
  

Customer
Center

Manage your personal data, subscriptions and bills on your own.

Login

My Swisscom Assistant

The worry-free service for your computer

Details

Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

Details

Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!

Details

Close

Welcome to our interactive guides

Mouse over the blue words to see instructional images