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Your computer and mobile phone haven't been correctly set up for tethering

Possible cause 1 of 1:

You need to set up your computer and mobile phone correctly before you can use tethering.

What you need to do:

You can use your mobile phone to set up an Internet connection from a laptop or desktop. Remember, you need to set up your mobile phone for Internet.


Connect your mobile phone and computer

  • Open the cover at the bottom of your mobile phone.
  • Connect the data cable to the socket and to your computer's USB port.


Activate tethering

  • Slide your finger down the display starting from the top edge of your mobile phone.
  • Press the settings icon.
  • Press Tethering and Wi-Fi hotspot.
  • Press USB tethering until the function is activated.


Establish connection

  • An Internet connection from your computer via your mobile phone is automatically established.
  • When the connection is established, you can access the Internet from your computer.

Did this solve the problem?

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