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The phone lock code is activated

Possible cause 10 of 10:

The phone lock code is used to protect your mobile phone from unauthorised use. When the phone lock code is activated, it needs to be entered every time you turn on your mobile phone.


What you need to do:

The phone lock code protects the contents of your mobile phone from unauthorised use. If use of phone lock code is activated, it needs to be keyed in when you turn on your mobile phone or when it has been in standby mode.

1.

Find " Screen lock"

  • Slide your finger down the display starting from the top edge of your mobile phone.
  • Press the settings icon.
  • Press Lock screen.
  • Press Screen lock.

2.

Select option

  • You can create several types of phone lock codes. The steps below describe three examples:
  • Create phone lock code using a pattern, go to 2a.
  • Create phone lock code using your fingerprint, go to 2b.
  • Create phone lock code using a PIN, go to 2c.

2a - Create phone lock code using a pattern

  • Press Pattern.
  • Press and drag a point to connect at least four points.
  • Press Continue.
  • Repeat the selected phone lock code to confirm.
  • Press Confirm.
  • Key in a four-digit PIN and press Continue.
  • Key in the PIN again and press OK.

2b - Create phone lock code using your fingerprint

  • Press Fingerprint.
  • Follow the instructions on the display to add a fingerprint.
  • Key in a password and press Continue.
  • Key in the password again and press OK.

2c - Create phone lock code using a PIN

  • Press PIN.
  • Key in the required phone lock code and press Continue.
  • Key in the phone lock code again and press OK.

3.

Deactivate use of phone lock code

  • Press None.

4.

Return to the Home screen

  • Press the Home key to end the session and return to the Home screen.

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