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Your mobile phone hasn't been assembled correctly

Possible cause 6 of 10:

If your mobile phone hasn't been assembled correctly, you can't turn on your mobile phone.


What you need to do:

To start using your mobile phone, you need to insert your SIM card and battery.

1.

Remove the back cover

  • Turn the back of your mobile phone towards you.
  • Take hold of the left side of the back cover and remove it.

2.

Insert your SIM card

  • Place your SIM card as illustrated next to the SIM card holder.
  • Slide your SIM card into the holder.

3.

Insert the battery

  • Place the battery in your mobile phone (top first), matching the battery contacts with the phone contacts, and press the battery into place.

4.

Replace the back cover

  • Place the back cover on your mobile phone and press it into place.

Did this solve the problem?

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