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Device Support


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How to update your phone software

You can update your mobile phone's software when a new software version is available. It's recommended that you back up the phone memory first. First you need to install Zune on your computer. You can download the program from


Connect mobile phone and computer

  • Press the left side of the cover at the top of your mobile phone to open it.
  • Connect the data cable to the phone socket and to your computer's USB port.
  • Start the program Zune on your computer.


Update the phone software

  • Depending on your settings in Zune, the program may suggest to update your mobile phone automatically.
  • To start the update manually:
  • Click SETTINGS at the top of the screen.
  • Click PHONE.
  • Click UPDATE.
  • If a new software version is available, it's displayed on the screen.
  • Follow the instructions on the screen to update the software on your mobile phone.


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!



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