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There's an error at the receiving end

Possible cause 1 of 5:

If you have problems sending MMS to a specific recipient, the error might be at the receiving end.


What you need to do:

An MMS is a message which can contain pictures and other media files and can be sent to other mobile phones and e-mail addresses. If you can't send and receive MMS as soon as you've inserted your SIM card, you need to set up your mobile phone for MMS.

1.

Write MMS

  • Press the messages icon.
  • Press the new message icon.

2.

Select the recipient

  • Key in the first letters of the required contact.
  • Matching contacts from the address book are displayed.
  • Press the required contact.
  • Repeat the procedure to add more recipients.

3.

Write the text

  • Write the text for your MMS.
See how to write text.

4.

Insert pictures, video clips and audio files

  • Press the attachment icon.
  • Select one of the following options:
  • Insert a picture, go to 4a.
  • Insert a video clip, go to 4b.
  • Insert an audio file, go to 4c.

4a - Insert a picture

  • Press Picture.
  • Press Gallery.
  • Go to the required folder.
  • Press the required picture.

4b - Insert a video clip

  • Press Video.
  • Press Videos.
  • Go to the required folder.
  • Press the required video clip.

4c - Insert an audio file

  • Press Audio.
  • Press Music & sounds.
  • Press the required audio file.
  • Press OK.

5.

Send the MMS

  • Press the send icon when you've finished your MMS.

6.

Return to the Home screen

  • Press the home icon to end the session and return to the Home screen.

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