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Missed calls are diverted too fast

Possible cause 1 of 3:

Missed calls are diverted to your COMBOX® (or another number) after a set number of seconds. If the time limit is set to the lowest number of seconds, it may be difficult to answer the call in time.


What you need to do:

To receive voice messages when you don't answer a call, you need to divert your calls to your COMBOX®.

1.

Find " Call forwarding"

  • Slide your finger down the display starting from the top edge of your mobile phone.
  • Press the settings icon.
  • Press Call.
  • Press Call forwarding.

2.

Select divert type

  • The current settings are displayed.
  • Press one of the following options:
  • Always forward
  • Forward when busy
  • Forward when unanswered
  • Forward when unreachable

3.

Divert calls to voicemail

  • Key in +4186(area code)(your phone number)
  • If you selected Forward when unanswered in step 2, you need to select how many seconds delay you want before the call is diverted:
  • Press the drop down list below "DELAY".
  • Press the required delay.
  • Press Enable.

4.

Return to the Home screen

  • Press the home icon to end the session and return to the Home screen.

Did this solve the problem?

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