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I can't check my COMBOX®

If you can't check your COMBOX®, follow this guide to solve the problem.


Start the troubleshooting guide.

Before you start this troubleshooting guide, you need to check one important thing.


Can you make a voice call?

Yes No

It's important first to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem. By solving this problem you'll most likely solve your problem with checking your COMBOX®.

Area clienti

Gestite da soli i vostri dati personali, gli abbonamenti e le fatture.

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My Swisscom Assistant

Il servizio senza pensieri completo per il vostro computer.

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Configurate il cellulare

Configurate sul cellulare MMS, e-mail, Internet, Swisscom TV air e WLAN.

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Quick Check

Verificate se funzionano i vostri servizi Swisscom: TV, internet, telefono e posta elettronica!

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