Close more information

Meta navigation

  • Your shopping basket
    There are no products in the basket
    Your shopping basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched

Device Support


Send to a friend Send to customer

Fields marked with * are mandatory.

How to activate or deactivate use of phone lock code

The phone lock code protects the contents of your mobile phone from unauthorised use. If use of phone lock code is activated, it needs to be keyed in when you turn on your mobile phone or when it has been in standby mode.


Find " Screen lock"

  • Slide your finger down the display starting from the top edge of your mobile phone.
  • Press the settings icon.
  • Press Security.
  • Press Screen lock.


Select option

  • You can create several types of phone lock codes. The following steps show two examples:
  • Create phone lock code using a pattern, go to 2a.
  • Create phone lock code using a PIN, go to 2b.

2a - Create phone lock code using a pattern

  • Press Pattern.
  • Press and drag a point to connect at least four points.
  • Press CONTINUE.
  • Repeat the selected phone lock code to confirm.
  • Press CONFIRM.
  • Press the required setting.
  • Press DONE.

2b - Create phone lock code using a PIN

  • Press PIN.
  • Key in the required phone lock code and press CONTINUE.
  • Key in the phone lock code again and press OK.
  • Press the required setting.
  • Press DONE.


Deactivate use of phone lock code

  • Press No lock screen.


Return to the Home screen

  • Press the home icon to end the session and return to the Home screen.


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!



Welcome to our interactive guides

Mouse over the blue words to see instructional images