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Device Support


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How to select network mode

You can select which network modes your mobile phone can use. Your choice determines the data speeds you can achieve.


Find " Network mode"

  • Slide your finger down the display starting from the top edge of your mobile phone.
  • Press the settings icon.
  • Press Mobile data.
  • Press Network mode.


Select network mode

  • Press 3G only, 2G only, 2G/3G auto or 2G/3G/4G auto.
3G (UMTS) or 4G (LTE) enables you to achieve higher data speeds than when using 2G (GSM).
If you select 3G only, your mobile phone can only connect to 3G networks.
If you select 2G only, you can't achieve high data speeds.
If you select 2G/3G auto, your mobile phone automatically switches between 3G and 2G provided that you're within range of a 3G network.
If you select 2G/3G/4G auto, your mobile phone automatically switches between the three network modes provided that you're within range of a 3G or 4G network.


Return to the Home screen

  • Press the home icon to end the session and return to the Home screen.


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!



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