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    How to restore the factory default settings

    If your mobile phone is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made in your mobile phone.

    1.

    Find "Security Wipe"

    • Press the Menu key twice.
    • Press Options.
    • Press Security.
    • Press Security Wipe.

    2.

    Restore factory default settings

    • Press Emails, Contacts, etc., User Installed Applications or Media Card.
    • When the box next to the menu item is ticked (V), the selected data will be deleted.
    • Press the field and key in blackberry
    • Press Wipe.
    • Wait a moment while the factory default settings are restored.
    • Follow the instructions on the display to set up your mobile phone and prepare it for use.

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    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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    • Your shopping basket
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    • 🔎

      Global search

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    Device Support

      WM

      WM

      Customer
      Center

      Manage your personal data, subscriptions and bills on your own.

      Login

      My Swisscom Assistant

      The worry-free service for your computer

      Details

      Mobile Set up

      Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

      Details

      Quick Check

      Check up on your own Swisscom services such as TV, Internet, telephone, and email!

      Details
      
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