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I can't send and receive SMS

If you can't send and receive SMS, follow this guide to solve the problem.


Start the troubleshooting guide.

Before you start this troubleshooting guide, you need to check one important thing.


Can you make a voice call?

Yes No

It's important first to find out if you can make a voice call. If you can't make a voice call, you need to solve this problem. By solving this problem you'll most likely solve your problem with sending and receiving SMS.

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Gestite da soli i vostri dati personali, gli abbonamenti e le fatture.

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My Swisscom Assistant

Il servizio senza pensieri completo per il vostro computer.

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Configurate il cellulare

Configurate sul cellulare MMS, e-mail, Internet, Swisscom TV air e WLAN.

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Quick Check

Verificate se funzionano i vostri servizi Swisscom: TV, internet, telefono e posta elettronica!

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