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Device Support


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How to set up your mobile phone for Swisscom e-mail

You can set up your mobile phone to send and receive e-mails from your Swisscom e-mail account. Remember, you need to set up your mobile phone for Internet.


Find "Mail"

  • Press Settings.
  • Press Mail.


Set up new e-mail account

  • Press Accounts.
  • Press Add Account.
  • Press the required provider or Other.
  • If you select a provider:
  • Follow the instructions on the display to log on.
  • If you select Other:
  • Press Add Mail Account.
If the display tells you that your e-mail account has been set up, follow the instructions on the display to select more settings and finish the setup.


Enter sender name

  • Press Name and key in the name you want to use as sender name in your e-mails.


Enter e-mail address

  • Press Email and key in your Swisscom e-mail address.


Enter password

  • Press Password and key in the password for your Swisscom e-mail account.
If you've forgotten your password for e-mail (not your Swisscom Login password), you can find it in the Customer Center.


Enter an account name

  • Press Description and key in the required name.
  • Press Next.


Activate or deactivate synchronisation

  • Press the indicator next to "Mail" to activate or deactivate e-mail synchronisation.
  • Press the indicator next to "Notes" to activate or deactivate synchronisation of notes.
  • Press Save.


Select setting for retrieval of new e-mails

  • Press Fetch New Data.
  • Press the indicator nexto to "Push" to activate or deactivate the function.
  • If you deactivate Push:
  • Press the required period or Manually.
  • To select settings for a specific e-mail account:
  • Press the required e-mail account.
  • Press Fetch or Manually.
  • Press Fetch New Data.
  • Press Accounts.


Return to the Home screen

  • Press the Home key to end the session and return to the Home screen.


Manage your personal data, subscriptions and bills on your own.


My Swisscom Assistant

The worry-free service for your computer


Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!



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