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Mobile data is deactivated on your mobile phone

Possible cause 4 of 5:

If mobile data is deactivated on your mobile phone, you can't send and receive MMS.

What you need to do:

You can limit your data usage by deactivating mobile data. No connection to the Internet via the mobile network can then be established. You can still use WLAN even though mobile data is deactivated.


Find "Mobile Data"

  • Press Settings.
  • Press Mobile Data.


Activate or deactivate mobile data

  • Press the indicator next to "Mobile Data" to activate or deactivate the function.


Return to the Home screen

  • Press the Home key to end the session and return to the Home screen.

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