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    Your mobile phone hasn't been correctly set up for Internet

    Possible cause 8 of 9:

    If you're trying to access the Internet using the mobile network, you need to set up your mobile phone correctly for Internet.


    What you need to do:

    The Internet connection can be used for many functions in your mobile phone, such as receiving e-mails and installing apps. You'll be able to access the Internet as soon as you've inserted your SIM into your mobile phone. If this isn't the case, we can send an Internet configuration to your mobile phone or you can set up your mobile phone manually.

    1.

    Set up your mobile phone for Internet

    • When you insert your SIM into your mobile phone, your mobile phone is automatically set up for Internet.

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    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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    Device Support

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    Information:
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    • Your shopping basket
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      Your shopping basket
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      Total (incl. VAT)
    • 🔎

      Global search

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    Device Support

      WM

      WM

      Customer
      Center

      Manage your personal data, subscriptions and bills on your own.

      Login

      My Swisscom Assistant

      The worry-free service for your computer

      Details

      Mobile Set up

      Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

      Details

      Quick Check

      Check up on your own Swisscom services such as TV, Internet, telephone, and email!

      Details
      
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