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    An incorrect password has been entered on the connected device

    Possible cause 1 of 2:

    The password used on your mobile phone needs to entered on the device you want to connect from.


    What you need to do:

    When you use your mobile phone as a Personal Hotspot, you can share your mobile phone's Internet connection with other devices via WLAN. Remember, you need to set up your mobile phone for Internet.

    1.

    Find "Personal Hotspot"

    • Press Settings.
    • Press Personal Hotspot.

    2.

    Activate Personal Hotspot

    • Press the indicator next to"Personal Hotspot" until the function is activated.
    • If you're asked to activate WLAN and Bluetooth:
    • Press Turn on Wi-Fi and Bluetooth.

    3.

    Enter password for Personal Hotspot

    • Press Wi-Fi Password.
    • Key in the required password and press Done.

    4.

    Establish a connection

    • Do the following on the device which is connect to your Personal Hotspot:
    • Activate WLAN.
    • Find the list of available WLANs.
    • Select your mobile phone on the list.
    • Key in the password you selected in step 3, and a connection to your mobile phone is established.
    • When the connection is established, you can access the Internet from the other device.

    Did this solve the problem?

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      Center

      Manage your personal data, subscriptions and bills on your own.

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      My Swisscom Assistant

      The worry-free service for your computer

      Details

      Mobile Set up

      Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

      Details

      Quick Check

      Check up on your own Swisscom services such as TV, Internet, telephone, and email!

      Details
      
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