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You're not connected to a WLAN

Possible cause 2 of 9:

If you're trying to access the Internet using a WLAN, you need to be connected to a WLAN.


What you need to do:

You can use WLAN as an alternative to the mobile network to connect to the Internet. Your mobile phone doesn't use mobile data when connected to a WLAN.

1.

Find "Wi-Fi"

  • Press Settings.
  • Press Wi-Fi.

2.

Activate WLAN

  • Press the indicator next to "Wi-Fi" until the function is activated.

3.

Connect to a WLAN

  • A list of WLANs within range is displayed.
  • Press the required WLAN.
  • Follow the instructions on the display to key in the security settings and press Join.

4.

Return to the Home screen

  • Press the Home key to end the session and return to the Home screen.

Did this solve the problem?

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Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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