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There's an error at the receiving end

Possible cause 1 of 5:

If you have problems sending MMS to a specific recipient, the error might be at the receiving end.


What you need to do:

An MMS is a message which can contain pictures and other media files and can be sent to other mobile phones and e-mail addresses. If you can't send and receive MMS as soon as you've inserted your SIM, you need to set up your mobile phone for MMS.

1.

Write MMS

  • Press Messages.
  • Press the new message icon.

2.

Select recipient

  • Press To and key in the first letters of the required contact.
  • Matching contacts from the address book are displayed.
  • Press the required contact.

3.

Write text

  • Press Text Message and write the text for your MMS.
See how to write text.

4.

Insert picture or video clip

  • Press the camera icon.
  • Press Photo Library.
  • Go to the required folder.
  • Press the required picture or the required video clip.
  • Press Choose.

5.

Send the MMS

  • Press Send when you've written your MMS.

6.

Return to the Home screen

  • Press the Home key to end the session and return to the Home screen.

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Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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