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How to back up phone memory

If you want to update the phone software, it's recommended that you back up the phone memory to ensure that no data is lost. It can also be useful to back up the phone memory regularly to ensure that no data is lost in case of defects and crashes.


Select option

  • Back up the phone memory using iTunes, go to 1a.
  • Back up the phone memory using iCloud, go to 1b

1a - Back up the phone memory using iTunes

  • Start the program iTunes on your computer.
  • Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.
  • Depending on your settings in iTunes, backup may start automatically.
  • To start backup manually:
  • Click iPhone.
  • Click Back Up Now.
Remember, first you need to install iTunes on your computer. You can download the program from

1b - Back up the phone memory using iCloud

  • Press Settings.
  • Press iCloud.
  • Log on to iCloud if you're asked to do so.
  • Press Storage & Backup.
  • Press the indicator next to "iCloud Backup" until the function is activated.
  • Press OK.
  • Press Back Up Now.
To synchronise the contents of your mobile phone with iCloud continuously, press the indicator until the function is activated. Remember, you need an Apple ID. If you don't have an Apple ID, you can create one at


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Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


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Check up on your own Swisscom services such as TV, Internet, telephone, and email!



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