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Device Support

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Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

The device isn't performing optimally

Cause 1 of 6: The battery is flat

For your device to function optimally, the battery must be charged.

Solution: Charge the battery.

  

Customer Center

Manage your personal data, subscriptions and bills on your own.

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My Swisscom Assistant

The worry-free service for your computer

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Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


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