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    Sony Xperia X Compact

    Back to Software update & reset

    How to restore the factory default settings

    If your mobile phone is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made in your mobile phone.

    Step 1 of 5

    Slide two fingers down the display starting from the top edge of your mobile phone.Press the settings icon.

    Step 2 of 5

    Press Backup & reset.

    Step 3 of 5

    Press Factory data reset.

    Step 4 of 5

    Press RESET PHONE.

    Step 5 of 5

    Press ERASE EVERYTHING.Wait a moment while the factory default settings are restored.Follow the instructions on the display to set up your mobile phone and prepare it for use.

    1. Find "Factory data reset"

    Slide two fingers down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Backup & reset.
    Press Factory data reset.

    2. Restore factory default settings

    Press RESET PHONE.
    Press ERASE EVERYTHING.
    Wait a moment while the factory default settings are restored.
    Follow the instructions on the display to set up your mobile phone and prepare it for use.

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      Center

      Manage your personal data, subscriptions and bills on your own.

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      My Swisscom Assistant

      The worry-free service for your computer

      Details

      Mobile Set up

      Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

      Details

      Quick Check

      Check up on your own Swisscom services such as TV, Internet, telephone, and email!

      Details