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Device Support

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    Samsung Galaxy S7 edge

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't use tethering on my mobile phone

    Cause 1 of 1: Your computer and mobile phone haven't been correctly set up for tethering

    You need to set up your computer and mobile phone correctly before you can use tethering.

    Solution: Set up your mobile phone and computer for tethering.

    Step 1 of 5

    Connect the data cable to the socket and to your computer's USB port.

    Step 2 of 5

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.

    Step 3 of 5

    Press Mobile hotspot and tethering.

    Step 4 of 5

    Press USB tethering until the function is activated.

    Step 5 of 5

    An Internet connection from your computer via your mobile phone is automatically established.
    When the connection is established, you can access the Internet from your computer.

    1 Connect your mobile phone to the computer

    Connect the data cable to the socket and to your computer's USB port.

    2 Activate tethering

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Mobile hotspot and tethering.
    Press USB tethering until the function is activated.

    3 Establish connection

    An Internet connection from your computer via your mobile phone is automatically established.
    When the connection is established, you can access the Internet from your computer.

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    My Swisscom Assistant

    The worry-free service for your computer

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    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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