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My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Cause 1 of 3: The required app isn't available in your country
If the app isn't available in your country, you can't install it.
Solution: Search for similar apps or wait for the app to become available in your country.
Press Play Store.
Press the search field.
Key in the name of the required app and press the search icon.
Press the required app.
To install a free app:Press INSTALL.
To buy an app:Press the price.
Follow the instructions on the display to install the app.Press the Home key to return to the Home screen.
Press the app you've just installed.Follow the instructions on the display to use the app.
Required information *