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Samsung Galaxy S7 edge

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't send and receive SMS

Cause 3 of 3: The SMS is written incorrectly

The SMS can't be sent if it's written incorrectly.

Solution: Write an SMS correctly.

Step 1 of 6

Press Messages.

Step 2 of 6

Press the new message icon.

Step 3 of 6

Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.

Step 4 of 6

Press the text input field.
Write the text for your SMS.

Step 5 of 6

Press SEND when you've written your SMS.

Step 6 of 6

Press the Home key to end the session and return to the Home screen.

1 Find "Messages"

Press Messages.

2 Write SMS

Press the new message icon.

3 Enter the recipient

Key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.

4 Write the text

Press the text input field.
Write the text for your SMS.

5 Send the SMS

Press SEND when you've written your SMS.

6 Return to the Home screen

Press the Home key to end the session and return to the Home screen.